Kering

Maisons

Moda e Pelletteria

Balenciaga

MAPPA DEL SITO

CONTATTI

NOTE LEGALI

CREDITI

INFORMATIVA SULLA PRIVACY

Empowering imagination

La nostra strategia

Rapporto di attività

Kering in sintesi

Scopri Kering

La nostra storia

40, rue de Sèvres

"Kering, di granito e di sogni ", un libro per celebrare la storia del Gruppo

Cultura e Patrimonio

Consiglio d’amministrazione

Comitato esecutivo

François-Henri Pinault

Etica e condotta aziendale

La nostra governance

Empowering Women

Kering Foundation

Women In Motion

Kering for Women

News

I nostri contatti

Gucci

Saint Laurent

Bottega Veneta

Alexander McQueen

Brioni

Boucheron

Pomellato

DoDo

Qeelin

Gioielli

Ginory 1735

Kering Eyewear

Kering Beauté

Others

Il nostro Gruppo

Le nostre Maisons

Il lusso secondo Kering

Chi siamo

Lavorare con noi

Immaginare il tuo percorso

Trovare l’equilibrio

Un luogo per ogni talento

Supportare i giovani talenti

Sviluppare il talento

La vita in Kering

Opportunità di lavoro

Piano d’azione 2017-2025

Governance

Un impegno di lunga data

Crafting tomorrow's Luxury

Il nostro EP&L

Report e Indicatori

Riconoscimenti

Misurare il nostro impatto

Strategia per il clima

Riduzione

Ripristino e rigenerazione

Rallentare il cambiamento climatico

Strategia sulla biodiversità

Regenerative Fund for Nature

Benessere animale

Preservare il pianeta

I diritti umani nella supply chain

Le donne della nostra supply chain

Preservare l’artigianalità

Le persone della nostra supply chain

Obiettivo circolarità

Materie prime

Laboratori di innovazione

Processi produttivi

Nuovi modelli di business

Upcycling, riciclo e rigenerazione

Innovare per il futuro

Notizie

Agenda

Pubblicazioni e video

Notizie e risorse

Corporate governance

Breakdown of share capital

About Kering & key figures

Kering share

Publications

Regulated information

Being a shareholder

Your publications

Annual General Meeting

Shareholders information

Debt financing and other information

Financial calendar

Shareholders' contacts

Approfondimenti

Archivio loghi

Archivio

I Nostri Contatti

 | Kering

Scopri la storia della Maison Balenciaga.

La storia

Il 7 ottobre 2015 Demna diventa il direttore artistico delle collezioni Balenciaga.

Demna

I nostri impegni

Vedi tutte le offerte di lavoro di Balenciaga

Scopri le offerte di lavoro di Balenciaga

Hai una passione per l&rsquo;universo del Lusso? Lavora con noi! 
Fai clic sotto per scoprire le opportunit&agrave; di lavoro offerte dalla Maison Balenciaga.

Your opportunity<ul><li>Sales &amp; Client Advisor는 내외부 고객에게 발렌시아가 시그니처를 제공하고 매니지먼트팀을 지원하며, 발렌시아가 브랜드 및 이미지를 대표함으로써 매장 매출에 크게 기여합니다.</li><li>발렌시아가 행동을 실천하고, 고객과 소통합니다.</li></ul>How you will contribute<ul><li>매출을 극대화하고, 우수한 고객 서비스와 AS 서비스를 제공합니다.</li><li>주기적으로 시장/패션 트렌드와 비즈니스 환경을 파악합니다.</li><li>고객 경험 제공 및 목표 달성을 위해 동료들을 지원함으로써 팀워크를 강화합니다.</li><li>조직 내외에서 브랜드 문화를 강화하고, 우수한 고객 경험을 제공합니다.</li><li>적극적으로 신규 고객을 개발하고, 기존 고객과의 관계를 꾸준히 강화합니다.</li><li>매니지먼트팀을 도와 매장 절차를 준수합니다.</li></ul>Who you are<ul><li>발렌시아가 제품 감수성을 이해하고 발렌시아가의 이미지 및 가치에 걸맞게 행동할 수 있는 자</li><li>럭셔리 마켓에 대한 관심과 패션 트렌드 지식을 기반으로 신규 고객 개발과 기존 고객과의 관계 강화를 만들어 낼 수 있는 자</li><li>고객 서비스 마인드와 원활한 커뮤니케이션 능력으로 우수한 고객 서비스 및 애프터 세일즈 서비스를 제공할 수 있는 자</li><li>적극적이고 긍정적인 팀 플레이어로 긍정적인 업무 환경 유지와 팀워크 강화에 기여할 수 있는 자</li></ul>Why work with us? 발렌시아가는 브랜드 및 케어링 그룹 내에서 직원들이 전문적으로 성장할 수 있도록 노력하고 있습니다. 리더들로 하여금 뛰어난 실행력을 갖춘 팀을 구축하고 유지할 수 있도록 지원하며, 직원 개개인이 고무적인 업무 환경 속에서 자신의 잠재력을 최대한 발휘할 수 있도록 이끌고 있습니다.Diversity commitment발렌시아가는 다양한 인재를 양성하기 위해 노력하고 있습니다. 성별, 나이, 국적, 문화적 배경, 장애, 성적 지향성을 포함한 모든 형태의 다양성이 우리의 일터와 고객들의 경험을 풍부하게 할 것이라고 믿습니다. 고용주로서 모든 지원자들을 환영하며 균등한 기회를 제공하고, 발렌시아가 행동 역량을 기준으로 인재를 선발합니다. 우리는 인재의 성장과 성공을 추구합니다. 면접 과정을 통해 귀하가 역량을 펼칠 수 있는 기회를 함께 모색하고자 합니다.

About us
발렌시아가 하우스는 1917년 스페인 출신의 크리스토발 발렌시아가에 의해 설립되었습니다. 1937년 파리에 첫 부티크를 오픈한 이래 1968년까지 그 곳에서 컬렉션 디자인을 전개하였습니다. 당시 크리스토발 발렌시아가는 본인 만의 확고한 기준을 가진 쿠튀리어(디자이너)로서 명성을 떨쳤고, 크리스찬 디올은 "우리 모두의 달인"으로, 가브리엘 샤넬은 " 쿠튀리어 중의 쿠튀리어"로 그를 지칭했습니다. 초현대적인 옷의 형태는 하우스의 트레이드마크가 되었습니다.
브랜드의 정체성은 개념적인 프레타포르테 (기성복) 컬렉션에 확고히 뿌리를 내린 가운데, 가죽 제품, 신발, 액세서리 또한 전 세계적으로 큰 인기를 얻었습니다. 하우스의 전형적인 제품들 중에는 핸드백 컬렉션이 있으며, 남성 기성복 컬렉션 개발에 새로운 초점을 맞추면서 이 역시 빠르게 성공을 거두게 되었습니다.
2015년 10월 뎀나는 하우스의 아티스틱 디렉터로 임명되어 남녀 컬렉션을 모두 디자인하게 되었습니다.
발렌시아가 하우스는 2001년 케어링 그룹에 소속이 되었으며, 패션계에서 가장 영향력 있는 브랜드 중 하나로 자리매김하게 되었습니다.

발렌시아가는 현재 Sales & Client Advisor (판매사원) 직급을 채용 중에 있습니다.

HOW YOU WILL CONTRIBUTEA BUSINESS DEVEOPER<ul><li>Achieve sales targets, quantitative and qualitative goals and KPIs</li><li>Deal with and report all situations regarding client requests and complaints to the Management Team</li><li>Provide high quality feedback regarding clients to the Management Team</li><li>Closely work with stock team to ensure product availability and meet client requests</li><li>Keep informed on market, fashion trends and business environment</li></ul>A BRAND PROMOTER (CLIENTS)<ul><li>Inspire clients by embodying the Balenciaga behaviors</li><li>Ensure seamless execution of the omnichannel client journey</li><li>Present Balenciaga universe and signature, by giving details on collections and inspirations with a storytelling approach, when needed</li><li>Give tailor-made advice, listening clients’ expectations and answering requests</li><li>Maintain display and organization of all areas respecting the visual merchandising standards</li><li>Execute product presentation guidelines</li><li>Ensure client satisfaction by constantly providing the standards of Balenciaga services, image and values</li><li>Create and update client portfolio and follow up through Luce app</li><li>Engage the clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance</li><li>Follow the guidelines provided by HQs regarding the client journey and loyalty program</li></ul>A TEAM PLAYER<ul><li>Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork</li><li>Work with all internal and external stakeholders, with a service-oriented, collaborative, available and versatile approach</li><li>Facilitate teamwork in all situations by assisting colleagues to provide client experience and achieve goals</li><li>Participate in achieving sustainability goals</li></ul>A PROCESS SUPPORTER<ul><li>Process client transactions at the cash desk (in-store and distant sales, M-xstore)</li><li>Promote and execute omnichannel services in store</li><li>Receive and process store deliveries</li><li>Prepare and organize deliveries and shipments to clients</li><li>Execute and follow up of all processes related to Retail Excellence (front, back of house and team)</li><li>Contribute to front and back of house operations (stock control and inventories)</li></ul>WHO YOU ARE<ul><li>Relevant previous sales experience with a minimum of 2 years</li><li>Good digital and IT skills, including MS Office</li><li>Product sensitivity and a strong market and fashion trends knowledge</li><li>Good general culture level</li><li>Good listening ability</li><li>Adaptability, reactivity, natural curiosity, and authenticity</li><li>Ability to multitask and handle the pressure of a busy day</li><li>Willingness to learn and improve</li><li>Ability to maintain a positive work environment while respecting brand values and behaviors</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Atlanta Neiman Marcus team as a Sales &amp; Client Advisor who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Sales & Client Advisor who will report to the Store Director. 

YOUR OPPORTUNITY 

The Sales & Client Advisor significantly contributes to the store sales, by providing Balenciaga signature to all clients, supporting the management team, and representing Balenciaga brand and image. S/He embodies Balenciaga behaviors and engages clients.

Main ResponsibilitiesBUSINESS DEVELOPER Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the Store<ul><li>Analyze the results: daily, weekly, monthly and set up constant assessments</li><li>Support the Store Director in reporting all the relevant information to the HQs</li><li>Share the information with the store team</li><li>Know and monitor the business environment including local competition</li><li>Provide high quality feedback and requested reports to the Flagship Store Director</li></ul>Support the Store Director and lead the Department Managers in achieving targeted quantitative and qualitative goals<ul><li>Implement action plans defined with the HQ and Flagship Store director and guarantee follow-up</li><li>Update store team on the KPIs and give them support to reach them</li></ul>A TALENT LEADER AND DEVELOPERCreate and maintain a positive work environment<ul><li>Embody the brand behaviors and ensure that the store team is also aligned</li><li>Motivate and challenge the team on a daily basis</li><li>Support the Store Director in setting up team and individual activities: morning briefs, one to one meetings</li><li>Partner with the Store Director and/or Department Managers on how to handle all employee issues</li></ul>Attract, develop and retain talent<ul><li>Manage the Department Managers and support them in their activities</li><li>Assist the Store Director and Department Managers with sales team development on the operational side of the business by following up on clear goals and providing timely and consistent feedback</li><li>Share the development plans with the Flagship Store Director and Operations Manager</li></ul>Support the Store Director in creating a team, whose activities are always motivated, competent and up-to-date in the fashion and luxury industriesA BRAND PROMOTER (CLIENTS)Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externallyPromote the culture of the brand internally and externally<ul><li>Oversee the clienteling approach following the guidelines provided by HQ</li><li>Ensure store atmosphere upholds brand image</li></ul>Ensure Balenciaga Signature and Client experience are executed and consistent over time<ul><li>Supervise sales to ensure client satisfaction, engagement and that the Balenciaga qualitative standards are maintained</li><li>Follow up CEE and NPS scores and set up actions accordingly</li></ul>Develop clienteling mindset and client&#39;s loyalty and retention from beginners to VIC<ul><li>Assure the recruitment, development, retention of clients (from high qualitative data collection to “one to one” relationship)</li><li>Guarantee excellent client experience in line with Balenciaga signature</li><li>Assure the measurement of “in Store” actions on all channels (phone, mail, etc.)</li><li>Manage all delicate situations regarding client complaints and the overall sales process are dealt with accordingly</li></ul>Build a network of people who have an impact on local and international luxury business in order to promote client loyalty, especially with VIC and VVICsA PROCESS MANAGEREnsure that all the processes are in compliance with legal, safety, security, internal requirements, sustainability, HR guidelines<ul><li>Ensure that the image of the Store is in compliance with Balenciaga standards and that the store team is aligned and have access to the resources</li><li>Achieve and authorize planning, organize and plan the activities providing available resources to manage the expected workload</li><li>Take all the necessary measures in order to guarantee the safety of the products and valuable materials in the store</li></ul>Ensure execution of Retail Excellence guidelines in the store: front of house, back of house, teamSupport Store director in managing inventories activities, warehouse stock and reports immediately any discrepancies<ul><li>Manage inventory activities taking into account related inventory results in collaboration with the Operations manager</li><li>Manage warehouse stock and verify that it is in line with the Store’s sales potential</li></ul>Challenge and improve current processes sustaining the growth and ensure efficiency and effectivenessSupervise the team planning

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

HOW YOU WILL CONTRIBUTE<ul><li>Ensure the achievement of individual sales and store goals, enhancing and developing the business</li><li>Provide an exceptional customer service experience and demonstrate a strong knowledge of the products as well as Balenciaga history and message in accordance with Balenciaga’s client journey</li><li>Maintain an active, accurate, and organized client book with meaningful data you have captured, contact clients regularly and provide appropriate follow-up on all sales or client requests</li><li>Procure information about current trends and fashion history and weave into selling ceremony to discuss with clients and provide advice</li><li>Participate in a team environment; foster open and constructive communication with team members, being always collaborative and proposing effective solutions</li><li>Contribute to the execution of daily operational tasks per company directives</li></ul>WHO YOU ARE<ul><li>3&#43; years of experience in a similar role, preferably within other retail or fashion companies</li><li>Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)</li><li>Proven ability to drive results in a selling role, exceeding individual and store goals</li><li>Commercial awareness and strong business acumen through a genuine passion for the fashion industry</li><li>Strategic vision in order to develop the business and high level of personal performance</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Forum Shops Las Vegas team as a Sales Associate who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Sales Associate who will report to the Store Director. 

YOUR OPPORTUNITY 

The Balenciaga Sales Associate is responsible for providing our customers with top quality service by meeting their individual needs and expectations. This person will serve as a brand expert, promoting both the philosophy and values of Balenciaga.

Balenciaga

Balenciaga

La storia

Demna

I nostri impegni

Scopri le offerte di lavoro di Balenciaga

BALENCIAGA Sales & Client Advisor

BALENCIAGA Temp Sales & Client Advisor | Atlanta Neiman Marcus

BALENCIAGA Associate Store Manager (Beijing - SKP Store Women)

BALENCIAGA Sales Associate | Forum Shops Las Vegas