Kering

Maisons

Moda e Pelletteria

Gucci

MAPPA DEL SITO

CONTATTI

NOTE LEGALI

CREDITI

INFORMATIVA SULLA PRIVACY

Empowering imagination

La nostra strategia

Rapporto di attività

Kering in sintesi

Scopri Kering

La nostra storia

40, rue de Sèvres

"Kering, di granito e di sogni ", un libro per celebrare la storia del Gruppo

Cultura e Patrimonio

Consiglio d’amministrazione

Comitato esecutivo

François-Henri Pinault

Etica e condotta aziendale

La nostra governance

Empowering Women

Kering Foundation

Women In Motion

Kering for Women

News

I nostri contatti

Saint Laurent

Bottega Veneta

Balenciaga

Alexander McQueen

Brioni

Boucheron

Pomellato

DoDo

Qeelin

Gioielli

Ginory 1735

Kering Eyewear

Kering Beauté

Others

Il nostro Gruppo

Le nostre Maisons

Il lusso secondo Kering

Chi siamo

Lavorare con noi

Immaginare il tuo percorso

Trovare l’equilibrio

Un luogo per ogni talento

Supportare i giovani talenti

Sviluppare il talento

La vita in Kering

Opportunità di lavoro

Piano d’azione 2017-2025

Governance

Un impegno di lunga data

Crafting tomorrow's Luxury

Il nostro EP&L

Report e Indicatori

Riconoscimenti

Misurare il nostro impatto

Strategia per il clima

Riduzione

Ripristino e rigenerazione

Rallentare il cambiamento climatico

Strategia sulla biodiversità

Regenerative Fund for Nature

Benessere animale

Preservare il pianeta

I diritti umani nella supply chain

Le donne della nostra supply chain

Preservare l’artigianalità

Le persone della nostra supply chain

Obiettivo circolarità

Materie prime

Laboratori di innovazione

Processi produttivi

Nuovi modelli di business

Upcycling, riciclo e rigenerazione

Innovare per il futuro

Notizie

Agenda

Pubblicazioni e video

Notizie e risorse

Corporate governance

Breakdown of share capital

About Kering & key figures

Kering share

Publications

Regulated information

Being a shareholder

Your publications

Annual General Meeting

Shareholders information

Debt financing and other information

Financial calendar

Shareholders' contacts

Approfondimenti

Archivio loghi

Archivio

I Nostri Contatti

 | Kering

Fondata a Firenze nel 1921, la Maison è nota per le sue creazioni eclettiche e contemporanee espressione dell’eccellenza artigianale italiana, insuperabili in termini di qualità, cura dei dettagli e design innovativo.

La storia

Il 28 gennaio 2023 è stato nominato Direttore Creativo di Gucci.

Sabato de Sarno

Scopri le offerte di lavoro di Gucci

Hai una passione per l&rsquo;universo del Lusso? Lavora con noi!&nbsp; 
Fai clic sotto per scoprire le opportunit&agrave; di lavoro offerte dalla Maison Gucci.

<div>Finalité du métier</div>Le vendeur accueille la clientèle, lui vend un produit de luxe, et la fidélise dans le cadre de la politique commerciale définie par Gucci et en respectant l’esprit de la maison.<div>Missions</div>Produit <ul><li>Développer une solide connaissance de l’histoire de la maison Gucci et de son patrimoine</li><li>Démontrer d’une excellente connaissance des produits</li><li>Veiller à la bonne tenue de la surface de vente et de la boutique conformément aux normes de présentations visuelles de la maison Gucci et du groupe.</li><li>S’assurer de la bonne présentation des produits dans le but de convaincre la clientèle : story telling</li><li>Maintenir une quantité suffisante et appropriée d’articles sur la surface de vente</li></ul>Communication <ul><li>Fournir un service exceptionnel à la clientèle en les accueillant selon les guidelines Gucci, en leur offrant des conseils personnalisés en fonction de leurs demandes et besoins</li><li>Favoriser la communication entre les membres de l’équipe et la clientèle</li></ul>Performance <ul><li>Atteindre ou dépasser ses objectifs de ventes tant au niveau individuel que ceux définis pour le département et pour la boutique</li><li>Réaliser ses objectifs KPI</li><li>Participer au service de retouche : prise de mesures, ajustements, gestion des réservations des clients, commandes et réception des articles</li><li>Aider à la reconstitution des stocks, à l’étiquetage et au rangement</li><li>Posséder une bonne connaissance et maîtrise de ses stocks</li><li>Effectuer les encaissements et tenir la caisse</li><li>Appliquer les procédures CRM pour développer le fichier clients de la boutique</li><li>Se conformer aux directives de sécurité de la boutique (prévention des vols et pertes)</li></ul><div>Compétences</div><ul><li>Ambassadeur de la maison et de ses valeurs</li><li>Connaissances produits et techniques de vente</li><li>Passionné par la mode et l’univers du luxe</li><li>Maîtrise de l’anglais, troisième langue appréciée</li><li>Bonne présentation, bonne élocution</li><li>Sens du service et de la persuasion</li><li>Maîtrise des codes du luxe</li><li>Travailler en équipe</li></ul><div>Profil type</div><ul><li>Bac Professionnel</li><li>BTS ou DUT</li><li>Expérience dans la vente</li><li>Expérience dans le luxe serait apprécié</li></ul>GUCCI s&#39;engage à créer une main-d’œuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

Fondée à Florence en 1921, Gucci est une maison emblématique du luxe Italien. Influente, innovante et progressiste, la marque réinvente sans cesse une approche dynamique et moderne de la mode. 
Pour plus d'informations visitez www.gucci.com

Role MissionThe Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>3&#43; years of luxury fashion sales experience preferably in a similar role or customer service setting;</li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers;</li><li>Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – CaliforniaFor individuals assigned and/or hired to work in California, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $18.07 USD to $18.25 USDEligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>EOE M/D/F/V

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Role Mission                                            The Gucci Manager, Retail Client Engagement and Development for New York Fifth Avenue will affect the client experience as it will indirectly impact each client that the store touches. The Manager, Retail Client Engagement and Development role supports the Client Advisors in cultivating strong client relationships and instilling luxury clienteling behaviors. This role is part of the store management team responsible for orchestrating the rollouts of clienteling initiatives and tools that will make connecting with clients genuine and effortless. The Manager will be responsible for providing the store sales teams with exceptional training and coaching for clienteling skills, including ad hoc CRM training, tailoring as needed for individual needs and maximization of specific expectations.Key Accountabilities<ul><li>Work directly with Client Advisors to help drive and grow businesses;</li><li>Responsible for tracking and developing top clients, focusing on top two hundred and high potential clients;</li><li>Ensure that Client Advisors are cultivating clients from their client lists, mapping out touch points, outreaching and setting up appointments/consignments and being present during key appointments;</li><li>Develop strong working relationships with all store personnel and ensure associates provide exceptional customer service;</li><li>Actively look for strategies to increase customer traffic and client development;</li><li>Responsible for achieving all key performing indicators (KPI’s);</li><li>Lead the corporate sales and tourist development program;</li><li>Identify new clients and maintain current client lists for growth of consignment business and client development;</li><li>Ensure the maintenance and accuracy of all inventories;</li><li>Work closely with charities to seek opportunities to increase brand awareness;</li><li>Ensure the implementation and development of store clienteling initiatives and a top client strategy to ensure that all business objectives are achieved;</li><li>Work to increase and retain client loyalty and achieve data capture goals;</li><li>Partner with management to conduct monthly coaching/counseling sessions with employees to review store clienteling initiatives and updates and strategize when performance standards are not met;</li><li>Lead and support company and local events and product launches to ensure client attendance and the achievement of sales goals;</li><li>Collaborate with the Store Director and Business Training Manager to design in-store training plans and schedules;</li><li>Ensure all new hires are fully versed in all areas of the client experience (selling ceremony, operations, and product knowledge);</li><li>Facilitate training in collaboration with the Store Director, Client Engagement and Development and Corporate Training team on new product launches and new clienteling initiatives;</li><li>Lead by example in promoting a positive and professional team environment that fosters trust, integrity, and superior performance standards;</li><li>Work with management to attract, recruit, and retain a high performing client pipeline through networking and competitive shopping;</li><li>Always maintain professional uniform standards.</li></ul>Key Requirements<ul><li>3&#43; years of previous retail management experience and previous in store clienteling and/or training experience a plus;</li><li>Excellent communicate skills, both oral and written, and the ability to manage multiple tasks simultaneously;</li><li>Ability to communicate clearly and concisely;</li><li>Excellent presentation skills and the ability to respond to questions in a clear and concise manner;</li><li>Must possess a positive attitude and approach to all aspects of training;</li><li>Proven ability to build lasting relationships with customers and colleagues;</li><li>Comfortable working in a fast moving and dynamic environment;</li><li>Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays;</li><li>Able to communicate in multiple languages is strongly preferred.</li></ul>Key Pillars for Ways of Working:<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We Do:Explore<ul><li>Considerate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul></li><li>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul></li></ul>Deliver<ul><li>Accountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul></li><li>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul></li></ul>Connect<ul><li>Connection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul></li></ul><ul><li>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul></li></ul>Build<ul><li>Continuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul></li><li>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul></li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – New York CityFor individuals assigned and/or hired to work in New York City, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.A reasonable estimate of the current base salary range is $90,000 USD to $100,000 USD.EOE M/D/F/V

If you are a Dream-maker, this is the place for you. Together, we will create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Role MissionAs a Gucci Associate Store Director, you will effectively lead and support all activities to achieve store business objectives, demonstrate the unsurpassed service culture and take responsibility for human resource management, while driving associate development. You will perform with high integrity in operations and loss prevention compliance, as well as in visual merchandising presentation. You are a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Associate Store Director, you are expected to represent the brand as the Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace.Key AccountabilitiesBusiness Leader<ul><li>Work with the Store Director to drive and maximize sales performance to consistently achieve the overall sales budget objectives, while ensuring operational integrity and monitoring monthly profitability;</li><li>Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided;</li><li>Manage and support stock levels through direct communication with key business departments to maximize full price selling and maintaining a high sell through, as well as alignment with new product launches;</li><li>Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and seasonal strategy by partnering with the appropriate internal departments for product support;</li><li>Clearly understands company set KPI’s and exhibits the ability to identify strategies when performance standards are not met;</li><li>Represent the Gucci image through appropriate wardrobe and presence per the company grooming standards.</li></ul>Client Development<ul><li>Lead the team to consistently establish client relationships and propose local events through continuous networking;</li><li>Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty;</li></ul><ul><li>Support the development, implementation, and execution of company CRM initiatives by providing action plans to the team;</li><li>Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities;</li><li>Monitor monthly CRM database reporting.</li></ul>Operations<ul><li>Partner with the Store Director to recap monthly store performance in end-of-month format and report current business trends to cover every aspect of the business, including competitor performance;</li><li>Adhere to and enforce all company policies and procedures including Operations, Human Resources, and security standards;</li><li>Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target;</li><li>Process incoming and outbound merchandise requests and shipment daily;</li></ul><ul><li>Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees;</li><li>Support and maintain visual merchandising standards set by world-wide headquarters;</li><li>Maintain full organization of company assets per the back-of-house and front-of-house guidelines provided by headquarters.</li></ul>Talent Management<ul><li>Support the Store Director with monthly coaching/counseling sessions with associates to review performance and provide timely feedback;</li><li>Assist with the performance check-in process for all store employees and set annual employee goals;</li><li>Partner with the Store Director to identify and create action plans for low performers and build succession plans for high talent;</li></ul><ul><li>Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping;</li><li>Support a consistent and branded onboarding experience for all new hires;</li><li>Manage the allocation of staff resources and schedule to effectively drive sales and maintain a high standard of customer service.</li></ul>Key Requirements<ul><li>Minimum of 4-6 years of sales management experience in retail, luxury retail, or service-related industry;</li><li>Bachelor’s Degree is preferred;</li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team;</li><li>Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;</li><li>Must possess an entrepreneurial vision;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage multiple tasks in a fast-paced environment;</li><li>Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook;</li><li>Commercial awareness and strong business acumen;</li><li>Strong verbal and written communication skills;</li><li>Excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which includes evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment, and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Gucci

Gucci

La storia

Sabato de Sarno

Scopri le offerte di lavoro di Gucci

GUCCI - CDI - Client Advisor - Outlet La Vallée Village

GUCCI Client Advisor, San Francisco Union Square - Future Opportunity

GUCCI Manager, Retail Client Engagement and Development – New York Fifth Avenue

GUCCI Associate Store Director - Chicago Outlet